maanantai 7. syyskuuta 2015

Ten rules for customer service



What makes me a good customer service person?





Kuvahaun tulos haulle hyvä asiakaspalvelu




  • positive
  • customer service oriented
  • know how to listen and to ask
  • skilled
  • peaceful
  • sympathetic
  • effective
  • good attitude
  • respect for the client
  • helpful
 

Kuvahaun tulos haulle asiakaspalvelu kauppa
good customer service is interested in the client's needs.








remember to smile!
       
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1 kommentti:

  1. Juho Kumpulainen8. syyskuuta 2015 klo 10.01

    Hi!
    You've done a good job here, but I'd like to see a bit more substance. Most of your rules are just single words VERY open to interpretation: I'd like to hear WHY these words are important and what they MEAN from a customer service standpoint.
    I'd imagine that with a thing like this, Pekka too would like to see you project your clear, personal understanding of the whys and meanings here.

    VastaaPoista

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