My on- the- job training

Ten rules for customer service

What makes me a good customer service person?
I'm their profession in their own expert. I have worked in customer service quite twenty years. 


Make a list of these things.
1. friendly
2. attentive 
3. counselor
4. thoughtful
5. observation
6. curiosity and thirst for knowledge
7. application
8. concentration
9. interest
10. evolution

Find photos from the net or from your own files that illustrate your points.
I had been hairdresser twenty years.  






Now I study business administration.